At Moore System Solutions, we offer Co-Managed IT services as a blended approach to solving problems and better managing your IT department or IT services company. Our Co-Managed IT plans have us reporting directly to you rather than working now with end-users. We offer more than just enterprise-level monitoring tools for proactive and responsive analysis and support. We also assist with special projects such as server upgrades, network upgrades, and any other technology consulting you may need. We do all this while remaining invisible to your end-users so you remain the first point of contact.

• Enterprise-level monitoring

• Proactive and responsive analysis and support

• Project assistance

• Upgrade assistance

• Consulting

• Managed services billed per workstation and server per month

• Persistent remote workstation access by Moore System Solutions

• Microsoft Patch Management

• Antivirus software with daily updates and web filtering

• Active cyber security monitoring

• Hard drive status

• Remote support billed per hour in 15-minute increments

• Projects planning/consulting billed per hour

• Onboarding fees may apply depending on the device type

Billed per workstation and server per month, which includes:

• Setup up an encrypted vault to store all data

• Full system backup and daily differential backups

• 100GB of backup data storage per workstation

• 500GB of backup data storage per server

• We can also set up local backup storage to speed up recoveries.

• Data restoration is not included. If data restoration is required, standard billing rates apply.